In-Person Surveys

SQM In-Person Surveys
In-person surveys allow companies to interview people directly in a face-to-face environment. The presence of an interviewer assists in obtaining in-depth feedback, while complicated questions can be easily explained.

In addition to traditional customer surveys, many progressive companies are examining their relationships with their internal partners, including: employees, managers, franchisees, and suppliers.

In-person surveys can be used for a variety of purposes. These include:
 1)        General information gathering (i.e. market research)
 2)        Customer/partner satisfaction and feedback
 3)        Customer/partner follow-up
 4)        Public relations
 5)        Customer Relationship Management (CRM)

Sensors Quality Management Inc. (SQM) In-Person Surveys help you effectively:

  • Capture information immediately, following the experience, at the source
  • Involve the personal touch
  • Target respondent profiles with greater accuracy
  • Reduce ambiguity
  • Include visual demonstrations

Contact SQM to learn more about implementing your customized program.